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TELEPHONE FRAUD

Telephone fraud occurs when live or automated calls, appearing to be from a legitimate company, are received asking the recipient to provide, verify or update their personal or account information.

First Bank will never ask you to provide, verify or update your personal information by sending an email, a text or using a pop-up message or link.  If you receive such a message that appears to be from First Bank requesting you to provide or validate personal information, DO NOT RESPOND.

First Bank representatives may call you regarding activity on your account or you may be contacted through our automated systems to verify transaction activity on your account(s), such as debit card or online banking activity. For your protection, we may ask you to verify your zip code and transaction activity.

 

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