At First Banks, Inc., we strive to provide quality service to you, whether you visit us online, by telephone, or in person at one of our branch locations. We are committed to the responsible use and protection of your customer information. The policies below outline our commitment to protecting your privacy, regardless of your preferred banking method.

Privacy Policy for Consumers

Online Privacy Policy for Consumers

Identity Theft and Fraud

Learn about identity theft, types of fraud and the latest scams aimed at obtaining your personal financial information and how to keep yourself from becoming a victim.

Identity Theft

              How to Protect Yourself

           Reporting Identity Theft

Internet/Online Fraud

           Phishing

           Reporting a Fraudulent Email       

              Pharming

           Lottery/Sweepstake/International Scam Letters

           Other Internet/Online Fraud

           How to Protect Yourself

Card Fraud

           Skimming

           How to Protect Yourself

           Card Data Compromises

           Card Security

Telephone Fraud

           Vishing

Mail Theft