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Data compromises occur when merchant's or bank's systems are hacked and card data is obtained.  First Bank takes an active role in reviewing these instances and taking action to protect your account.  If we receive a report of a compromise that includes your information, we will:

  • Immediately review your account activity and contact you if we find suspicious activity.
  • Send you a new card if the data obtained puts your account at risk.  If we do this, you can continue using your existing card until you receive your new card.  During that time, we will continually review your account for suspicious activity.
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