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Tips and Tools

Be Careful and Be Creative

Passwords are important.  Being creative with your password is even more important.  A strong password goes a long way toward keeping your personal information and accounts safe.

Best Practices for Secure Passwords 

  • Use complex passwords that include letters, numbers, and symbols.
  • Make passwords at least eight characters in length.
  • Change your password every three to six months.
  • Do not store your passwords in a document on your computer.
  • Never use your Social Security Number in your user ID or password.
  • Make sure your new password is significantly different from a previous password.

When you login to First Bank eBanking or other secure locations, it's not uncommon to be asked to answer a challenge question first. This offers an extra layer of security to protect you.  Even on sites you know are legitimate, beware of requests for other types of personal or account information.

Malware - Antivirus Software is Critical

Malware is a virus or malicious code designed to steal your personal information or hijack your computer, tablet, or mobile device.  Malware can find its way onto your device through an email, a website, text message or instant messages.  In most situations, you don’t know it is happening. Popup ads that appear without an open browser, warnings from a security program that you never installed, or navigation that redirects your browser can all be signs of malware.

Best Practices to Avoid Malware

  • Keep antivirus software up-to-date on all of your devices.
  • Maintain current updates for all of your devices.
  • Only download apps from trusted sources like the Apple App Store or Google Play Store.

Let’s Stay Vigilant

Chances are, you’ve probably heard about the importance of cybersecurity, keeping your passwords protected, maintaining the security of your personal information, using secure internet connections, and so much more. As always, First Bank makes your data security a top priority. However, it takes the concerted efforts of everyone to help combat this growing global issue. That said, we wanted to share five brief reminders on our top “Best Practices to be Secure.” 1) Although we may personally contact you from time-to-time regarding exciting, new things happening at First Bank; please note, we will NEVER ask you for your account number or online banking username and/or password. 2) First Bank will NEVER have partners ask you for any personal information. 3) If you ever receive a call asking for any information you think First Bank should already have, kindly hang up and call our Client Contact Center at 1-800-760-2265. 4) First Bank will NEVER ask you for your debit or credit card number ...

Stay on Top of Your Spending

We all enjoy the magic of the holidays…the merriment, the twinkle, and the weeks of anticipation leading up to the moment you’ve waited for all year long. Surprises around the holidays are anticipated, and even welcome, but they aren’t welcome when it comes to our finances. Let’s face it…the holiday season is often a very busy (and stressful) time of the year. From hectic work schedules and parties, to holiday shopping and meal preparation, the last month of the year is jam-packed with many to-do’s. It’s a time of the year when a few added reminders to help us stay on track are truly appreciated. That’s why we offer customizable “Wireless Notifications” for our online banking customers. By utilizing our notification system, you can stay on top of your holiday spending, ensure you don’t accidentally make more withdrawals than your deposits allow, and even receive notification when a specified transaction posts to your account. Talk about ...

Mobile Security Tips

It’s amazing how dependent we have become on cell phones and other mobile devices.  More than just making calls, we use them to send and receive emails, keep us on schedule, surf the Internet, perform banking transactions, and more. The added convenience they represent allows us to forget how they can act as a target for individuals wanting access to your accounts or personal data.  We want to pass along some helpful information and tips to help ensure you are doing everything possible to protect your mobile devices.  Be aware of the features of each device and disable any features that can make you vulnerable, like apps asking to use your current location. Use encryption to protect any personal data stored on your phone. Prior to downloading apps look at reviews of the developer/company and make sure you understand any permissions you approve. Configure  the screen to lock after a short period of inactivity and protect your device with a passcode. Scan your device for ...

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