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Existing Relationships Exploited by Hackers
Imposter fraud occurs when someone acts as if they work for a company that you know and trust such as a utility, bank, or insurance company. The hacker uses the current relationship between you and the company to request a payment or inform you that a change will be made to your traditional payment arrangement.
Providing information to the hacker allows them to redirect these payments. The payments look normal to the bank because they are being made by authorized users. Typically, this type of fraud is not quickly identified, making it harder to recover funds, particularly those sent electronically.
Your security is important to us. When communicating via email please do not include any personal, business or confidential account information. Thank you!